Our Privacy Promise to Clients
In short: if you are looking for help, you can use Therapist Circle without being tracked, sold or advertised to. We show no adverts, we never sell your data, we use no tracking cookies, and no practitioner can pay to appear higher.
Updated 2 November 2026. This page is a plain summary. Our privacy notice has the full details and is the one that counts.
Our four promises
| No adverts | There are no adverts on Therapist Circle and no advertising code on our pages. |
|---|---|
| No selling your data | We do not sell personal information, and we do not use it for marketing. |
| No tracking cookies | Searching Find and reading profiles sets no cookies at all. There are no analytics, advertising or tracking tools. The only cookie we use is a strictly necessary one that keeps practitioners signed in to their members' area. |
| No paid rankings | Nobody can pay to appear higher on Find, and there are no paid or featured listings. By default, results are ordered by how well they match the place you typed, whether the practitioner is taking new clients, and recognitions from fellow professionals, which cannot be bought. You can also sort by fee, area or name. |
The honest small print
- Our host: Cloudflare runs our website and database for us. Like any web host, it handles your internet address so the pages can reach you and to keep the site secure.
- “Near me”: if you press “Near me” and allow it, your browser sends your approximate position straight to postcodes.io, a free UK postcode service, to find your nearest town. It does not come to us. Typing a town or postcode yourself does not use it.
- Things saved on your device: if you save practitioners or switch on calm view, that choice is kept only in your own browser. It is never sent to us, and it is not a cookie.
- Introduction requests: if you ask a practitioner for an introduction, we pass your name, email and message to that practitioner only, so they can reply. We delete introduction requests after 90 days.
- Links to other websites: professional registers, charities and practitioners' own websites have their own privacy rules.
Not a crisis service. Therapist Circle cannot respond to emergencies. If you need urgent help, call NHS 111, Samaritans free on 116 123 (24 hours), or 999 if life is at risk.
See also: privacy notice · our service standards · key facts · find a therapist.