Help With Falls and Balance in the UK
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In short: The NHS says anyone can fall, but it is more likely if you are older or have mobility problems, and making changes can help you keep your confidence and independence. See a GP if you have had a fall or are worried about your balance; they may refer you to a falls service for strength and balance training, home safety checks and a medicines review. Physiotherapists and occupational therapists on Therapist Circle, a free UK directory, can also help privately. This page is general information, not personal medical advice.
Please read. This is general information from us, not medical, clinical or professional advice. We’re a directory: we don’t provide therapy, we don’t recommend or guarantee any practitioner, and we’re not a crisis service. If you need urgent help, please use the crisis box at the bottom of this page. Services and rules change, so check the official websites linked here.
If Someone Has Just Fallen
If someone has just fallen. The NHS says call 999 if they may have hurt their head, back, neck or hip, or cannot get up. Use NHS 111 online or call 111 if they may be in pain, injured or unwell. Do not try to lift them yourself. Therapist Circle is not an emergency service.
The NHS page explains how to get up safely if you feel able to, and what to do if you cannot: call for help, keep warm, keep moving gently and change position about every 30 minutes. Source: NHS: falls.
Help From a GP and NHS Falls Services
The NHS says a GP will check your balance and may refer you to a specialist falls service. Help may include:
- checking for problems such as muscle weakness, weak bones (osteoporosis) or eyesight problems
- strength and balance training
- checking that your home is safe and making home adaptations
- reviewing any medicines you take
In some areas you can refer yourself after a fall without seeing a GP. The NHS suggests asking your GP surgery reception, checking the surgery website, or contacting your local integrated care board. Source: NHS: falls.
How Physiotherapists and Occupational Therapists Help
Physiotherapists help with movement, strength and balance through exercise and advice. The NHS falls page links to the Chartered Society of Physiotherapy guide Get up and go on staying steady.
Occupational therapists look at everyday tasks and your home, and can suggest equipment and adaptations such as rails, and safer ways to do things. See home adaptations and occupational therapy.
Both professions are regulated by the HCPC, and the titles are protected in UK law, so you can check the HCPC register.
Things That Can Help Prevent Falls
From the NHS falls page (read 10 November 2026):
- stay active, with activities that improve strength and balance at least twice a week
- wear well-fitting shoes or slippers with a good grip
- use a non-slip mat in the bath or shower, and consider rails on steps and grab rails in the bathroom
- keep floors clear of clutter, loose wires and rugs
- have regular eye tests and hearing checks
- ask a GP or pharmacist if your medicines could be affecting your balance
- wear a personal alarm or carry a phone
Anyone can ask their local council for a free care needs assessment, including changes to make the home safer: GOV.UK: apply for a needs assessment. Age UK's advice line is 0800 678 1602 (8am to 7pm every day, as listed by the NHS), and it has falls prevention information.
Seeing a Private Practitioner
If you choose a private physiotherapist or occupational therapist, ask whether they work with older adults or falls, whether they offer home visits, and what a first assessment costs.
Whoever you choose, check their register and ask about fees, session length and how you will review progress together. See questions to ask a private allied health professional and how much therapy costs. On Therapist Circle, each practitioner's registration is checked when they join, and their profile shows the register and number so you can check it yourself.
Common Questions
What should I do after a fall?
The NHS says call 999 if someone may have injured their head, back, neck or hip or cannot get up, and use NHS 111 if they may be in pain, injured or unwell. See a GP if you have had a fall or are worried about your balance.
Can a physiotherapist help with balance?
Yes. Strength and balance training is one of the things an NHS falls service may offer, and physiotherapists work on movement, strength and balance through exercise and advice.
What does an occupational therapist do for falls?
An occupational therapist looks at everyday tasks and your home and can suggest equipment, adaptations and safer ways of doing things.
Can I get a free home safety assessment?
Anyone can ask their local council for a free care needs assessment, which can include changes to make your home safer.
Does Therapist Circle recommend practitioners?
No. Therapist Circle is a free directory, not a provider. We check each practitioner's registration when they join, and we do not recommend or guarantee anyone.
Last updated 10 November 2026. Facts are drawn from the official websites linked on this page, read on 10 November 2026. Not affiliated with or endorsed by the NHS, the HCPC or any professional body.
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