Back Pain in the UK: Physiotherapy and Where to Get Help
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In short: The NHS says back pain is very common and usually improves within a few weeks, but it can last longer or keep coming back. In most of England, adults can refer themselves to community musculoskeletal (MSK) services, such as physiotherapy, without seeing a GP first, though not in every area. Some back pain needs urgent help, so read the warning signs below. You can also see a private physiotherapist; check the HCPC register before you book.
Please read. This is general information from us, not medical, clinical or professional advice. We’re a directory: we don’t provide therapy, we don’t recommend or guarantee any practitioner, and we’re not a crisis service. If you need urgent help, please use the crisis box at the bottom of this page. Services and rules change, so check the official websites linked here.
When to Get Urgent Help
Call 999 or go to A&E if you have back pain and: pain, tingling, weakness or numbness in both legs; a loss of feeling around your genitals or anus; changes in your bladder or bowels, such as difficulty peeing or peeing or pooing yourself; changes in how your penis or vagina feels during sex; chest pain; or it started after a serious accident. Ask for an urgent GP appointment or get help from NHS 111 if you also feel hot, cold, shivery or generally unwell, or if the pain is severe, starts suddenly or is getting worse quickly. The NHS says not to drive yourself to A&E. Source: NHS: back pain.
Things You Can Try Yourself
The NHS says back pain often improves on its own within a few weeks. Its advice is to:
- stay active and carry on with your daily activities as far as you can, and do not stay in bed for long periods
- try exercises and stretches for back pain (stop and see a GP if the pain gets worse); walking, swimming, yoga and pilates may also help
- use an ice pack or a heat pack wrapped in a tea towel for pain, swelling, stiffness or muscle spasm
- ask a pharmacist or GP which painkiller is suitable for you: the NHS says anti-inflammatory medicine such as ibuprofen may help but is not suitable for everyone, and that paracetamol on its own is not recommended for back pain
The NHS page links to a physiotherapist's back stretches video and to Chartered Society of Physiotherapy video exercises.
When to See a GP
The NHS says to see a GP if your back pain does not improve after treating it at home for a few weeks, is stopping you doing your day-to-day activities, or is worrying you or making it hard to cope. It also lists these signs: you have lost weight without trying to; there is a lump or swelling in your back or your back has changed shape; the pain does not improve after resting or is worse at night; it is worse when sneezing, coughing or pooing; or it comes from the top of your back, between your shoulders, rather than your lower back.
Referring Yourself to NHS Physiotherapy (MSK Services)
The NHS says that most adults in England who are registered with a GP can refer themselves to community musculoskeletal (MSK) services without a GP referral. You do not need a diagnosis. These services help with back, knee, shoulder or neck pain, arthritis, sciatica, carpal tunnel syndrome, plantar fasciitis, tennis elbow and recovery after an injury or surgery. Depending on what is available locally, you may be offered an assessment, treatment or support such as physiotherapy, pain management and occupational therapy, and a further referral for tests such as an MRI or CT scan if needed.
You use the NHS service finder to choose a service for your GP surgery's area and then start the referral on that service's website. The NHS says a health professional reviews your referral and the service will tell you what happens next, including waiting times. These services do not offer urgent or emergency help, and in some parts of England you may not be able to refer yourself and may need to contact your GP surgery. Source: NHS: get help for back or joint problems from community MSK services.
Treatments if It Does Not Settle
The NHS says other treatments may be recommended if your back pain does not get better after a few weeks:
- group exercise sessions and physiotherapy
- manual therapy, where a trained therapist massages and moves the muscles, bones and joints in your back
- cognitive behavioural therapy (CBT) to help you cope with the pain
- a procedure to seal off some of the nerves in your back (only for long-term lower back pain)
If a medical condition such as a slipped disc is causing the pain and other treatments have not helped, surgery may be an option. Decisions about medicines and procedures are for you and your doctor. If pain has lasted more than 12 weeks, see our guide to living with long-term pain.
Who Can Help, and How to Find Them
- Physiotherapists assess movement and pain and offer exercise programmes and manual therapy; see how to find a physiotherapist and sports injury physiotherapy.
- Occupational therapists can help you adapt tasks, equipment and routines at home and work when pain limits what you do (the NHS lists occupational therapy among MSK service support).
- CBT therapists, practitioner psychologists and counsellors can help you cope when pain affects your mood, sleep or confidence; see physiotherapy for pain and mental health.
The Chartered Society of Physiotherapy runs a find a physiotherapist directory of its members, and you can check anyone on the HCPC register whether or not they are in a directory.
Whoever you choose, check their register: physiotherapists must be on the HCPC register (HCPC: check the register). Ask about fees, session length and what progress will look like. See questions to ask a private allied health professional. On Therapist Circle, each practitioner's registration is checked when they join, and their profile shows the register and number so you can check it yourself.
Common Questions
Do I need a GP referral to see a physiotherapist for back pain?
Not always. The NHS says most adults in England who are registered with a GP can refer themselves to community musculoskeletal (MSK) services, such as physiotherapy, without a referral from a GP. In some parts of England you may need to contact your GP surgery instead. You can also see a private physiotherapist without a referral.
How long does back pain last?
The NHS says back pain usually improves within a few weeks but can sometimes last longer or keep coming back. See a GP if it does not improve after treating it at home for a few weeks or it stops you doing your day-to-day activities.
Should I rest in bed with back pain?
No. The NHS says to stay active and carry on with your daily activities as far as you can, and not to stay in bed for long periods. Stop any exercise that makes the pain worse and see a GP for advice.
Can CBT help with back pain?
The NHS lists cognitive behavioural therapy (CBT) among the treatments that may be recommended to help you cope with back pain that does not get better after a few weeks, alongside group exercise, physiotherapy and manual therapy.
When is back pain an emergency?
The NHS says to call 999 or go to A&E if back pain comes with pain, tingling, weakness or numbness in both legs, a loss of feeling around your genitals or anus, changes in your bladder or bowels, chest pain, or if it started after a serious accident. Do not drive yourself.
Last updated 5 November 2026. Facts are drawn from the official websites linked on this page (nhs.uk back pain (page last reviewed 5 March 2026) and nhs.uk community MSK services (last reviewed 18 November 2025)), read on 5 November 2026. Not affiliated with or endorsed by the NHS, the HCPC or any professional body.
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